Hazem Awadallah

Senior Systems Engineer, SSD product Engineering

• check_circle Lead the enterprise SSD testing team, responsible for the qualification of all enterprise SSDs.
• check_circle Developed and led the creation of the Datacenter SSD testing framework from scratch.
• check_circle Authored multiple programs in Python, bash, and PowerShell to automate AVL qualification based on OEM requirements, storage configuration, compatibility, performance testing, and reporting.
• check_circle Managed and maintained an environment of 50 servers, providing end-to-end experience in architecting, configuring, testing, and troubleshooting hyperconverged datacenter deployments like VMware vSAN and Ceph.
• check_circle Collaborated closely with datacenter PM and controller partners to develop new DC SSDs, assisting in features and performance requirements in the Product Requirement Document (PRD).
• check_circle Authored technical white papers illustrating methods to achieve optimal performance utilizing flash-based storage hardware.
• check_circle Acted as the sole engineer responsible for field troubleshooting firmware-related problems in large customer deployments.
• check_circle Developed Python scripts to automate NVMe and PCIe protocol conformance test scripts using the PyNVMe/SPDK framework.
• check_circle Developed and maintained the SSD test automation framework, which includes the automation of the SSD test environment, test execution, and test reporting.
• check_circle Led the frontier in AI development at Kingston by designing and implementing a secure, air-gapped local AI environment enabling advanced LLM research while maintaining strict data security protocols.
• check_circle Pioneered integration of AI capabilities into storage testing workflows, developing custom ML models to predict performance anomalies and identify potential firmware issues before release.
• check_circle Created and deployed containerized AI solutions for automated analysis of storage telemetry data, resulting in 45% faster identification of performance bottlenecks and system anomalies.

Senior Systems Engineer II

• check_circle Ensuring the performance and stability of GEICO's Open Systems Storage environment which supports over nine petabytes of storage used by all of GEICO's critical applications.
• check_circle Configuring and provisioning storage, configuring access gateways, configuring SAN switches, writing, and deploying scripts, performing zoning, LUN masking, performing data migration between regional datacenters, monitoring and troubleshooting different kind of problems that occur within the SAN environment, and performing routine upgrades
• check_circle Architect and deploy storage solutions into new and existing environments.
• check_circle Serve as a SME to diagnose and resolve problems in multiple storage environments, coordinating with coworkers and vendors as necessary to facilitate maximum availability of client applications in Financial and other mission critical environments.
• check_circle Perform storage workload modeling and prediction for sizing and troubleshooting.
• check_circle Perform capacity planning and reporting to ensure efficient use of storage.
• check_circle Closely monitor server storage performance and utilization, identify problems and recommend / implement solutions.
• check_circle Maintain replication relationships and recovery environments.
• check_circle Design, deploy and maintain infrastructure that support application resilience via SRM or site to site HA.
• check_circle Implement and document recovery procedures.
• check_circle Support recovery in the event of systems failure or disaster.
• check_circle Maintain & install patch and revision upgrades on all local storage and switch systems. Implement schedule for ongoing patches, and document progress as the effort continues.
• check_circle Creating top level documentation for every procedure followed or any changes implemented day to day or on planned/unplanned outages.

Systems Engineer

• check_circle Provided remote technical support for IBM Storage (DS series, Storwize family, SVC, FlashSystem v840) and SAN environments, resolving issues from system outages to initial configurations.
• check_circle Assisted clients with remote implementation, configuration, and troubleshooting of Tivoli Productivity Center (TPC), including DB2 connectivity and Storage Resource Agent (SRA) issues.
• check_circle Configured and troubleshooted Brocade and Cisco SAN switches and directors (including 2498, DCX, MDS series), addressing zoning, performance, and best practices.
• check_circle Received hands-on technical training on SVC, Storwize, Brocade/Cisco SAN, XIV storage, and AIX during a training assignment at IBM Dallas.
• check_circle Trained on Tivoli Productivity Center at IBM San Jose.
• check_circle Mentored and trained new hires through presentations and lectures.
• check_circle Managed a lab environment comprising IBM mid-range/enterprise storage, tape libraries (TS7650G), Brocade switches, and AIX/Windows servers.
• check_circle Supported and troubleshooted client scenarios involving SDD/SDDPCM on AIX and SDDDSM on Windows.
• check_circle Collaborated with hardware and software teams to resolve complex client issues.

Bachelor of Science in Communication Engineering

A Compact Symmetric Branched Chain Monopole for Dual Wide Band Operation

A Compact Symmetric U-shaped Monopole for Ultra-Wide Band operation

RAG-Ollama: Retrieval-Augmented Generation Framework

• check_circle Developed an open-source framework combining vector databases with local LLMs to enable context-aware document retrieval and AI responses.
• check_circle Implemented efficient embedding techniques to optimize storage and retrieval of technical documentation.
• check_circle Created a scalable architecture allowing enterprise users to leverage AI capabilities while maintaining full data control and privacy.